Privacy policy
This Privacy Policy explains how we collect, use, and protect your personal information when you access or use our website and services.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal
requirements. Any updates will be posted on this page.
How We Collect Information
We collect personal information directly from you when you place an order, create an account, or contact support.
We also collect information automatically through cookies and similar technologies.
Information may also be received from trusted third-party service providers.
Types of Personal Information Collected
Contact details such as name, email address, phone number, and address.
Order and payment-related information.
Account credentials and customer service communications.
Technical data such as IP address, browser type, and usage data.
How We Use Personal Information
To process and fulfill orders.
To provide customer support and communicate with you.
To improve our website, services, and marketing efforts.
To prevent fraud and maintain platform security.
To comply with legal and regulatory obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic.
You may manage cookie preferences through your browser settings.
Information Sharing and Disclosure
We may share personal information with service providers and partners who assist in operating our services.
We may disclose information when required by law or to protect our legal rights.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Children’s Privacy
Our services are not intended for individuals under the age of majority, and we do not knowingly
collect data from minors.
Data Security and Retention
We implement reasonable security measures to protect your data and retain information only as long as necessary.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your personal data.
To exercise your rights, please contact us using the information below.
International Data Transfers
Your information may be transferred and processed outside your country of residence in accordance with applicable laws.
Contact Information
Store name: Procconv
Company name: VNC PROJECTS LLC
Company number: L26000145640
Company Address: 1067 NW 119th St, Miami
Email: info@procconv.com
Phone number: + 1 786 2091498
We aim to respond to your inquiries within 24 hours.
Customer Service Hours
Monday to Friday: 9am - 6pm (GMT-5)
Saturday and Sunday: Closed